• Joana Jebsen

The Big Shift: Keeping Users In the Center of Your Design

Updated: Sep 13, 2019

One of the primary differences LX Design brings to education today is a focus on the user and how the experience of learning fits with a learner’s needs. It’s not an easy shift to move from designing instruction, to designing learner experiences. But design thinking helps.


While mastery of a subject is still the overall goal, equally important is understanding the learner context in which a subject is delivered.


Doing this means: designing with the user’s wants, needs, constraints, motivating factors and barriers to success in mind every step of the process. Only with these in consideration throughout the process can you truly maximize the tools and technology available to help drive subject mastery.


This is a big change in our industry, impacting how designers approach the task at hand and how they interact with their clients to deliver the best result. For some it will be a completely new way of thinking about a design project. No longer building what can be built in the form of lessons and learning modules (which essentially impart knowledge assume everyone learns the same way), but instead stretching beyond this objective to design learning experiences with the user at the center of the design.


Big changes take time, and we all have to start somewhere. Here are just a sampling of ways you can begin to keep the user at the center of your design: