FALL 2020: Collecting Learner Feedback and Applying the Results – O'Donnell Learn

FALL 2020: Collecting Learner Feedback and Applying the Results

Published by Brett Christie, PhD
on Oct 15, 2020

5 Techniques for Collecting Learner Feedback and Strategies for Applying What You Learn (Run time: 30 mins)

Recently, O’Donnell Learn CEO, Carrie O’Donnell and I began hosting short webinars to address critical issues higher education faculty are currently facing. Our aim is to provide concise, actionable resources to help faculty create a more successful learning experience, particularly in the context of this semester’s challenges.

Our most recent webinar, 5 Techniques for Collecting Learner Feedback and Strategies for Applying What You Learn was so well-received, we’re making it available here for easy and continuous reference. Now is the perfect time to implement these techniques. We’re far enough along into the semester for students to have a feel for a course, materials and expectations yet still early enough to realize the benefits of taking action on the learner feedback now.

The five techniques we presented were a mix of asynchronous and synchronous activities, designed to gather feedback of varying depth. All are easy to implement and yield informative data you can address quickly for improved student success.

Overview of Methods:

  1. Feedback Survey – online closed and open-ended questions
  2. Continuous Survey – ongoing, for a specific period of time
  3. Real-Time Pulse Survey – live, in the moment
  4. Open-Ended Feedback – use commenting/popup apps to encourage onscreen responses
  5. Facilitated Small Group Discussion – most depth, facilitated by outside individual

We recommend collecting feedback early-term (e.g., 4th week) over mid- or end-of-term because it enables students to provide input specific to their initial experience. At the same time, this also demonstrates that student success matters and that their feedback is welcomed. Both are excellent factors for increasing student buy-in.

Our next webinar Keeping Learners on Track with Low-Stakes Assessment will be on November 4th at 12 pm ET. Join us live to ask questions and interact with peers. Sign up to receive registration information when it’s available.


The WOW Factor: Creating Faculty Development That Sparks Interest and Envy

Published By Carrie O'Donnell
on Jan 19, 2021

Imagine our surprise last summer when we reached out to 475 faculty and learned the online courses for nearly half were simply mirrors of their face-to-face instruction. In fact, only 22% were designing their courses differently for online. With all of the faculty development around online learning being offered, why weren’t more faculty designing courses specifically for this type of instruction? As it turns out, faculty weren’t engaging with development options at a level you might expect given COVID-19 and the rapid shift to online learning. Something we’d also learned in surveys and interviews with170 provosts and academic leaders a year earlier. The solution? The WOW Factor.

Purposeful Learning DesignTM – Why People are at the Center of Everything We Do

Published By Carrie O'Donnell
on Jan 15, 2021

I’m often asked why our company is so good at collaborating with  faculty. The first time I heard this question, I didn’t realize clients found this unique to O’Donnell Learn. We’ve always been great partners  because people are at the heart of everything we do. In fact, our entire design philosophy - Purposeful Learning DesignTM - is anchored around people.  It starts with this truth: learning is for people. As such, learning design should be grounded in empathy and it should promote success for both learners and faculty. Purposeful Learning Design is the philosophy we embrace to ensure we never lose sight of this truth. It is comprised of six key considerations.

2020 Reflective: Breathe Deep and Stay Agile

Published By Joana Jebsen
on Dec 22, 2020

While end-of-year survey results are still to come for how enrolled students are evaluating their 2020 college experience, I queried two of our staff, both students, about their overall experience and considered how these compared to what I was seeing with O’Donnell Learn clients. Kellie, our graphic design intern, just completed her Associates Degree in Graphic design. Prior to 2020, all of her courses met on campus. Cathryn, a Learning Design Associate is currently enrolled in an online Master of Education program in eLearning and Instructional Design. As this program was conceived as online delivery, it serves as a benchmark to compare against courses that were forced by COVID to switch delivery modes.